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IDDBA Terms of Use

IDDBA is providing information and services on the Internet as a benefit and service in furtherance of IDDBA's nonprofit and tax-exempt status. IDDBA makes no representations about the suitability of this information and these services for any purpose.

IDDBA is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. IDDBA disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, IDDBA does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.

Except as specifically stated on this site, neither IDDBA nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Although the IDDBA site includes links providing direct access to other Internet sites, IDDBA takes no responsibility for the content or information contained on those other sites, and does not exert any editorial or other control over other sites. 

Customer Privacy & Security

You are free to visit IDDBA's website without identifying yourself, but if you'd like to make a purchase through our online store, or register or join through our online forms, you will need to provide required personal information. We use the information you provide during the ordering process to fill your orders, print your badge in the case of registering, provide customer service assistance, and improve the content of our site so that we may better meet your needs. Registering for IDDBA's Dairy-Deli-Bake grants IDDBA permission to contact the registrant and registrant's company via fax, mail or email, with no expiration date, unless revoked in writing. Ordering through the online IDDBA store grants IDDBA permission to contact the you and your company via fax, mail or email, with no expiration date, unless revoked in writing.

IDDBA believes that your personal information (including your purchases, fax numbers, email and residential addresses, and credit card information) belongs to you. We collect this type of information when you provide it, and we may make our customer mailing information available to IDDBA member companies for targeted promotions on a rental basis. If you do not want us to share your mailing information with any third party, please let us know by sending us an email at the following address and we will honor your request: IDDBA@iddba.org.

If you attend Dairy-Deli-Bake, entrances may be monitored by Radio Frequency Identification (RFID). RFID smart badges are used to facilitate identification to provide attendance records of attendees in the show and specific events. Instead of intrusively taking and scanning the traditional badges, the RFID SMART PORTAL provides automatic access control to specific events in a non-intrusive manner. Specific and individual attendance records are not available to any vendors or individuals. They are used by the IDDBA show management to report general statistics to the IDDBA Board of Directors.

Ensuring secure online ordering is an important part of protecting our customers' information. IDDBA utilizes SSL (secure socket layers) to protect your information. SSL is an encryption scheme that is very tough to crack.  All communication between the server and the browser (all information you input) is encrypted when you use SSL. You can tell when you are using SSL by looking at the URL - it starts "https://" and most browsers have some visual indication, e.g., a padlock that is locked on the status bar of the browser.

Shipping

A few important notes about rush/overnight service: The carriers we use for overnight and two day shipping pick up and deliver orders Monday through Friday. To ensure that your overnight order is shipped the same day you place it, your order must be received before 12 PM CST Monday through Friday. If you request overnight shipment after 12 PM CST your order will ship the next business day.  Domestic rush/overnight shipments are sent via Federal Express or UPS, which require a signature for delivery.

If we are unable to ship your order within four weeks of receipt of order, we will contact you and you will have the option of canceling the order or keeping it on a "back order" option. In the case of new products in development, you will be notified of the anticipated release date and/or any delays. 

Customs

We are required by law to note that the contents of international packages contain books or videos, and to state the full value of the shipment, even if the package contains a gift.

Customs charges will be levied when the package reaches your country. IDDBA is not responsible for these charges and cannot provide estimates as to what these charges may be. You may wish to contact your local customs office for further information.

Returns

IDDBA will accept returns of books and videos with a valid receipt, within 30 days of purchase. Returned items must be in mint, resaleable condition. Items with bent bindings (from photocopying), dog-eared, or worn in any way will not be accepted. When returning items to IDDBA, please indicate the reason for your return on the reverse side of the invoice and include a copy of the invoice in the carton. For your protection, you may wish to send your return via UPS or insured parcel post.

Please send all returns to:

IDDBA
636 Science Drive
Madison, WI 53711-1073

IDDBA cannot pay for return shipping charges unless we have made a shipping error. All returns, including any credits applied for return shipping charges, will be credited to your MasterCard, Visa, or American Express. Payments made by check will be refunded by check. We will make every effort to process returned items within 7-10 business days. Please note that it may take 1-2 billing cycles for your bank to post the credit to your statement.

Replacements

We will replace defective items with a new copy of the same item within 5 business days of receiving the defective item.

Notice to Buyers, Registrants & Exhibitors

All prices are payable in U.S. funds only. Contributions or gifts to IDDBA are not tax deductible as charitable contributions for Federal Income Tax purposes. Credit card orders are accepted only for registration fees, videos, training programs, and publications.

Registration Policy

All persons planning to attend IDDBA's Dairy-Deli-Bake must be registered. IDDBA's Dairy-Deli-Bake is a private trade show open to the trade only, and not open to the public. Individuals who cannot document their direct, professional affiliation to the industry within our eligibility parameters are not qualified to attend the conference.

Registration Eligibility

In order to qualify for registration, business revenue must be derived from approved product and business categories. Registrants must be full time employees to qualify for registration, those with an affiliation with a nonqualfiying company will not be registered.

Proof of business is required for all attendees. Previous attendees may be required to provide and/or confirm their business proof. Past attendance does NOT guarantee qualification for IDDBA's Dairy-Deli-Bake.

Registrants must provide all of the following required credentials for registration:

  • business license or federal tax certificate
  • white or yellow page business phone listing
  • lease agreement for commercial space
  • incorporation papers

For IDDBA purposes (and to be eligible for any services, including registration, membership, scholarships, etc.) your actual employer must be identified. To be eligible for employee status, each person must show that income taxes, Social Security, Medicare taxes and unemployment tax are paid on full-time wages (or the equivalent if you live outside the USA).

Independent contractors (i.e. consultants, unpaid workers, family members, employees of other company, etc.) are not eligible for employee status.

Registrants must provide a copy of at least two of the following for proof of full-time employment:

  • Payroll stub (white out $)
  • Health Insurance card
  • Corporate I.D.
  • Recent W-2

If IDDBA is unable to qualify registrant, registration will be denied.

Data Verification for Accurate Contact Information

IDDBA is not like other conferences. We qualify all registrations and conduct data verifications to make sure the professionals attending the IDDBA show are who they say they are. When you submit registrations to us, it is very important that you submit accurate professional information for each of your registrants. If you do not, this can cause delays in processing, great delays in confirmation receipt, and even denial for badges if we are unable to obtain this information.

Individual, unique email addresses for each registrant are increasingly important so that registrants:

  • can verify his/her own badge information
  • can benefit from the myIDDBA Show Planner event website and mobile apps

Registration Limits Policy

Exhibiting companies, retailers, brokers, and non-specialist food distributors have the ability to purchase unlimited registrations for their permanent, full-time employees.

Products or services that are not directly related to dairy, deli, or bakery will NOT be eligible to register (while not an inclusive list, this includes accounting, insurance, banking/finance, energy, geographic location advocates, or similar non-food-related ventures).

All other companies are limited to three registrations per company.

Contact IDDBA for restrictions, details and questions.

Employment, status, and/or company name changes may be subject to badge cancellation in accordance with this limits policy.

*Eligible Non-specialist Distributors:

  • Qualifying distributors buy products (hundreds to thousands of SKUs in a variety of food categories), warehouse them, and resell them to retailers.
  • Qualifying distributors are not category experts –- in other words, they are not specialists and carry more than a few categories or lines of products (hundreds to thousands of SKUs in a variety of food categories).
  • Qualifying distributors have the ability to purchase unlimited registrations for their permanent, full-time employees.

Non-Qualifying Distributors:

  • Distributors that specialize or are category experts do not qualify (i.e., packaging, equipment, software, bakery, meat, etc.).
  • Distributors selling to other distributors do not qualify.
  • Distributors that sell to manufacturers do not qualify.
  • Distributors that manufacture, repackage or private label products do not qualify.
  • Non-qualifying distributors are limited to 3 registrations.

Registration Categories

For the purpose of IDDBA registration, every separately functioning or individually identified division of a company or corporation shall be considered separately for membership, registration, and exhibiting.

Regular**
Manufacturers, exhibitors, packagers, importers, exporters, wholesalers, educational institutions, distributors, consultants, brokers, marketing organizations, associations, and other industry companies.

Retail**
In order to qualify for the retail registration discount, business revenue must be derived from the sale of finished products to the individual person or household who will actually consume the products. Factory outlet stores or manufacturing units of retailers that sell to a third party do not qualify. Persons working for both retail and non-retail businesses pay the higher fee.

Registrants must provide all of the following required credentials for retail registration:

  • retail business (resellers) license or federal resale tax certificate
  • white or yellow page business phone listing
  • lease agreement for commercial retail space or retail incorporation papers

For IDDBA purposes (and to be eligible for any services, including registration, membership, scholarships, etc.) your actual employer must be identified. To be eligible for employee status, each person must show that income taxes, Social Security, Medicare taxes and unemployment tax are paid on full-time wages (or the equivalent if you live outside the USA).

Independent contractors (i.e. consultants, unpaid workers, family members, employees of other company, etc.) are not eligible for employee status.

Registrants must be full time employees of retail businesses with no other industry employment in order to qualify for a retail badge and must provide at least two of the following for proof of retail employment:

  • Payroll stub (white out $)
  • Health Insurance card/paper
  • Store I.D.
  • Recent W-2

If IDDBA is unable to qualify registrant as a retail employee, full registration fees will be charged.

DSD Food Distributor**
Business revenue is derived from purchasing large lots of bulk or finished food products/commodities and, in turn, selling and delivering smaller lots of bulk or finished food products/commodities to wholesalers, retailers or food service outlets AND through direct store delivery, servicing these food products with their own sales force in the primary market area for their business.

Repackaging or manufacturing may not be a part of a direct store delivery distributor's business to qualify for the DSD category of registration.

DSD companies who also exhibit must register for an exhibitor badge at the higher fee.

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**All people registered will be verified by IDDBA for full-time employment. If a registration is submitted with an incorrect business type, the registration may be updated to meet our registration categories and the registration fee will reflect the updated category and pricing.

If IDDBA is unable to qualify registrant as a retail or DSD employee, full registration fees will be charged. If your business includes brokering, manufacturing, distribution, exhibiting, etc., you may register under full registration fees within the restrictions of the registration limits policy.
Final determination of categories is subject to approval. Persons working for overlapping classifications pay the higher fee.

Children and Spouses
Spouses and children, not working in the industry, of registered Dairy-Deli-Bake attendees may register for one hour, one time, at no charge. One hour badges are issued only during show hours, not during setup. One hour badges are valid for expo hours only and do not grant access to seminars. This program is only available on Monday and Tuesday (as time permits) and applications are processed on site at the IDDBA information counter at registration, not in advance. Both registered attendee and one hour badge applicant must be present during the application process.

A credit card imprint is required for the spouse/child badge at the time of application. When the one hour badge recipient and registered attendee return the badge at the end of the hour, the credit card slip will be torn up or returned. If the badge is not returned within one hour, the credit card will be charged for the full non-member rate of $525.

No one under 18 is permitted to register for the full conference.

Badge Cancellation Policy

The entire registration fee will be refunded if cancellation is received in writing by May 5 of show year.  Cancellations after May 5 are nonrefundable.  Refunds will be issued after July 30 of show year. "No shows" will not be refunded. Employment, status, and/or company name changes may be subject to badge cancellation in accordance with this limits policy.

No Suitcasing

Suitcasing is the act of handing out product literature or samples at a trade show without being an exhibitor. Suitcasing is not allowed inside or on the grounds of the Convention Center. Attendees found suitcasing will forfeit their badge and be escorted off the show floor.

Badge Control

Only registered participants will be admitted to meetings, exhibits, and social functions. Loaning or giving your badge to another person is strictly forbidden and cause for eviction of both parties.

Visas

International registrants are responsible for obtaining the appropriate visa from their country of residence BEFORE registering online for this exhibition.

IDDBA will not provide a letter of invitation to attend the exhibition and online registration fees will not be refunded in the event a visa is not granted.

Please consult the U.S. Department of State Bureau of Consular Affairs for information on visa policy and procedures.

Notice to IDDBA's Dairy-Deli-Bake Registrants

IDDBA may take photos/video of the Dairy-Deli-Bake event or related activities which contain attendees' images; these may be used in future IDDBA materials.

IDDBA | Phone: 608.310.5000 | Fax: 608.238.6330 | iddba@iddba.org | www.iddba.org
636 Science Drive, Madison, WI 53711-1073 | PO Box 5528, Madison, WI 53705-0528

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